Frequently Asked Questions

Last updated: September 9, 2026

STYLE HEARTH LIVING is operated by STYLE HEARTH LLC, at 514 Howard St, Glasgow, MO 65254, United States.

Where do you ship

We ship to eligible addresses within the United States. Standard U.S. shipping is free with no minimum purchase requirement.

What is the daily order cutoff

The cutoff is 2:00 p.m. ET on business days. Orders placed later begin processing on the next business day.

How long does delivery take

Processing normally takes 1–2 business days, followed by an estimated 3–5 business days in transit. Total estimated delivery is 4–7 business days. Weekends and U.S. public holidays are excluded.

Can I change or cancel an order

Contact support@stylehearthliving.com before shipment. Changes and cancellations cannot be guaranteed after fulfillment begins.

What is the return window

You may request a return within 30 days after delivery. After authorization, send the item back within 14 days using the instructions provided.

Do I need the original packaging

No. Original packaging is not required, and reasonable opening and inspection are allowed. Please include all components and avoid damage beyond reasonable inspection.

Who pays return or exchange shipping

We pay standard return shipping for authorized returns and standard shipping for approved exchanges. We do not charge a restocking fee.

When will I receive my refund

Approved refunds are issued to the original payment method within 5 business days after inspection. Your bank or payment provider may need an additional 3–10 business days to post the funds.

What if my order is damaged, incomplete, or incorrect

Contact support@stylehearthliving.com within 7 days after delivery and include the order number and photographs when applicable.

What payment methods do you accept

Available methods may include Shop Pay, Shop Pay Installments, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet, as displayed at checkout.

How can I contact support

Email support@stylehearthliving.com or call +1 717-471-5374, Monday through Friday, 9:00 a.m.–5:00 p.m. ET, excluding U.S. public holidays.