Refund policy
Last updated: September 9, 2026
This Return and Refund Policy applies to purchases made from STYLE HEARTH LIVING, operated by STYLE HEARTH LLC, through https://stylehearthliving.com.
Return eligibility
You may request a return within 30 days after the order is delivered. Contact us before sending any item back so that we can confirm eligibility, issue return authorization, and provide the correct return instructions and return address.
The item must be returned within 14 days after return authorization is issued.
Original packaging is not required.
Reasonable opening and inspection are permitted.
The item should be returned with all included parts and should not show damage beyond reasonable inspection.
We do not charge a restocking fee.
We do not designate products as final sale.
How to request a return
Email support@stylehearthliving.com with your order number, the item you wish to return, and the reason for the request. Do not send returns to the registered business address unless we specifically confirm that address in writing for your return.
Return and exchange shipping costs
We pay the standard return shipping cost for authorized returns and the standard shipping cost for approved exchanges. We will provide a prepaid return label or other written return instructions. An exchange is subject to product availability. If the requested replacement is unavailable, we will issue a refund instead.
Refunds
After the returned item is received and inspected, we will notify you of the result. Approved refunds are issued to the original payment method within 5 business days after inspection. Your bank or payment provider may require an additional 3–10 business days to post the funds to your account. Original standard shipping is free and therefore has no amount to refund.
Damaged, missing, or incorrect items
Report an item that arrives damaged, an incomplete shipment, or an incorrect item within 7 days after delivery. Email support@stylehearthliving.com with the order number and clear photographs when applicable. We will review the report and provide an appropriate replacement, refund, or other resolution.
Cancellations and order changes
You may request cancellation before the order ships. Address or order changes must also be requested before shipment by contacting support@stylehearthliving.com. We cannot guarantee a change or cancellation after fulfillment has begun, and shipped orders must follow the return process.
Exceptions
Gift cards are not eligible for return. We do not sell customized or personalized products. Your statutory rights, if any, are not limited by this policy.
Contact
Email: support@stylehearthliving.com | Phone: +1 717-471-5374 | Address: 514 Howard St, Glasgow, MO 65254, United States